| "We hired Innovative Systems Group LLC to perform our gas lamp conversion to low voltage for Appaloosa Canyon HOA which consisted of 339 lamps. During this process, we were informed and updated every step of the way. All of ISG's staff provided excellent service and performance which made the conversion process run smoothly with very little disruption to our homeowners. This conversion process has saved our community over $80,000 annually just in gas service alone. It has also reduced our maintenance bill by at least 50% while still providing beautiful lighting throughout our community. We were promised quality and excellent care with a more than an accommodating staff and that is exactly what we received. I would highly recommend ISG for any HOA that is considering the conversion process and would like to extend my thanks to them for a job not just well done, but done in excellence."
-Patricia C. Deschaine, President
Appaloosa Canyon/Quarterhorse Falls HOA
"On behalf of the board of directors at La Cresenta HOA, I would like to thank you and your company for the outstanding work on the gas lamp conversion. Becky Carter, your office manager, was exceptional on how she handled the scheduling and follow-up appointments for our community. The scheduling was timely and efficient. Everyone, from Becky to the installers and ground crew were professional and courteous. Our association has saved thousands of dollars in gas bills due to this conversion. Please feel free to use this community as a recommendation."
-Rich Moniz
President of La Crescenta HOA
"Now that were are in the last couple of hours of hte gas lamp conversion, at least those homes that are cooperating, I wanted to tell you what a great experience it has been working with you. Rebecca and Roberto have consistently delivered on all the promises they made; your team is very professional and a pleasure to work with. I cannot imagine this process having gone anywhere near this well with any other company. We will continue to work to get the 32 unconverted homes, mostly foreclosures, to contact ISG as soon as we learn about new owners of those properties. Danny and I would be very pleased to serve as a reference should you wish to use us."
-Bob King
Montagne Marron Community Association President
"My name is Sarah Humphreys and I am the President of Pearl Point and Pearl Cove Home Owners Association. I am writing this letter to tell you how much I appreciate all the great work your company has done for our Home Owners Association. As the President of the board, it was my mission to decrease our HOA's expenses and at the same time maintain great service. I am good friends with Richard Cherchiio, who lives right behind our Development at The Parks. He is the President of his HOA, the founder of The Alliance for concerned Citizens for North Las Vegas, and most recently appointed to the position for City council Ward-4. Richard was able to get Southwest Gas to disconnect the existing gas lines for HOA's without giving the HOA any problems. Richard converted his community and then referred your company to me. I understand this is a big loss for Southwest Gas, but after discussing the amount of money our HOA would save, I knew it was the right thing to do for our community. I have to compliment all of your employees for th wonderful job they did throughout the whole process. The installers were quick but efficient. The office staff did a wonderful job of processing the necessary paper work and scheduling all the homeowners for the conversion. Any concerns or question I had were answered right away and to my satisfaction. Due to the help of your company with the conversion, our HOA is now saving $2,000 per month and we will be able to use that money to pay off our loan for the conversion. In two years from our start date, the gas lamp conversion will be paid in full. As board members, we are usually misunderstood by the other homeowners, especially the ones who don't attend the HOA Board meetings. We are thought of as people who like to send violation notices and pick on people, when really we volunteer our time to make a difference in our community because we care. Now that
we will save our HOA $2,000 per month in 2 years from the conversion start date we will not have to raise dues for a long time and will hopefully be appreciated by the homeowners in our HOA. I will still be looking out for other ways to save our community money, but I have to admit, this was the biggest money saver of them all. I would definitely refer your company to anyone in the future, so keep up the great work."
-Sarah Humphreys
Pearl Point and Pearl Cove Board President
"Innovative Systems Group handled the gas lamp conversion in our community, Stonegate Encore North. We had been searching for a way to eliminate the costly utility bills and high level of maintenance that went with our gas lamps. The gas lamps accounted for 30% of our overall budget. We were sol pleased when ISG presented us with the solution that we had been looking for - a conversion to low voltage electric. Michael Dyck, owner of ISG, personally oversaw the project. He handled all of the homeowner’s concerns and answered all of their questions in a very professional and patient manner. ISG was in and out of our community in no time. They coordinated with the individual homeowners and made it very easy for the HOA board to make the project happen. Michael also found a low-cost solution for lighting up our front gate area. Our community looks great and we are saving over $12,000 per year on gas bills in our small community of 49 homes. I highly recommend ISG for your gas lamp conversion or any lighting issues your community might be facing."
-Marie Davies
Former President, Stonegate Encore North HOA
"My father always told me to never start a letter with an apology. However, I must break his cardinal rule and apologize for this overdue but necessary letter of thanks and appreciation. Back in early April, I signed a contract with your company. ISG. to retrofit all of our gas street lamps to low-voltage electric lamps in our Pelican Creek gated community. You stated that you would handle and manage everything, from interfacing with the gas company, notification letters to the homeowners, scheduling each phase of retrofitting with each homeowner, to the final installation, testing and followups. You promised THAT by mid/late-May, this project would be complete, and could begin enjoying brighter lighted and safer streets, that will cost only a fraction of what we were paying for our antiquated gas lamps. You were wrong. You beat your own schedule and finished in early May. You not only made the lamp conversions, you repaired & replaced parts an various street lamps throughout the neighborhood at no extra charge. Yes, there were some challenges. But Rebecca was right there to handle the skeptical & reluctant homeowners in a very tactful and objective way that could have caused problems & delays otherwise. And as our liaison with ISG, Rebecca did on outstanding job in communications arid management with the project and interfacing with us, the Pelican Creek HOA board of directors. She kept us fully informed regarding progress, homeowner concerns and challenges. Any special requests or questions coming from the board were handled expeditiously, professionally, and with a friendly, positive attitude. Thank you, Becky. My thanks and appreciation to all for giving your fast and highly professional work. Due to your experience and expertise, you anticipated every obstacle end challenge in getting the job done early, and done right the first time. Thank you so much. My thanks to ISG for saving
our HOA over $1,800 per month in our gas utility bill. Thanks for no more broken gas lamp filaments that just let gas spew out into the air. Thanks for no more foggy glass panes and enclosures that burning gas and high heat create. Thanks for low-voltage, no emissions, electric lighting that only comes on at night, and gives us brighter illuminated streets, and a safer environment for our children. Please do not hesitate to use me as an endorsement. My only hope now is that our master HOA. Tierra de las Palmas, see “the light" and do the same good deed for their homeowners. Thank you all, for all you have done."
-Phil Sonntag
President, Pelican Creek HOA
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